Terms of service

Terms of Service

Last Updated: 25th July 2026

Welcome to Outback Ridez. By accessing or using our website and purchasing products from us, you agree to these Terms of Service.

1. General

These Terms apply to all visitors, customers, and users of our website. If you do not agree with these Terms, please do not use our website.

We reserve the right to update these Terms at any time. Changes will take effect once published on this website.

2. Products

We aim to ensure all product descriptions, images, specifications, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders affected by incorrect pricing or product information.

Product images are for illustration purposes only and may differ slightly from the actual product.

3. Orders

By placing an order, you confirm that:

  • You are authorised to use the payment method provided.

  • The information you provide is accurate and complete.

  • You understand that placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order where permitted by law, including where products are unavailable or pricing errors have occurred.

4. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payment must be received before your order is processed and shipped.

5. Shipping

Delivery estimates are provided as a guide only and are not guaranteed.

Once an order has been dispatched, delivery times are the responsibility of the shipping provider. We are not responsible for delays outside our reasonable control.

6. Returns and Refunds

Our Refund & Returns Policy forms part of these Terms of Service.

Nothing in these Terms limits your rights under Australian Consumer Law.

7. Product Compatibility

Customers are responsible for ensuring that products are compatible with their electric bike or other equipment before purchasing.

If you are unsure about compatibility, please contact us before placing your order.

8. Installation and Use

Many products sold by Outback Ridez require correct installation.

Unless otherwise stated, installation should be carried out by a suitably qualified person.

We are not responsible for damage, injury, or loss resulting from:

  • Incorrect installation.

  • Product misuse.

  • Product modification.

  • Failure to follow manufacturer instructions.

  • Use on incompatible equipment.

9. Legal Compliance

Customers are responsible for ensuring that the purchase, installation, and use of our products complies with all applicable laws and regulations in their location.

10. Limitation of Liability

To the maximum extent permitted by law, Outback Ridez is not liable for indirect, incidental, special, or consequential loss arising from the use of our products or website.

Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.

11. Intellectual Property

All website content, including text, graphics, logos, product descriptions, and images, is the property of Outback Ridez or its licensors and may not be copied or used without permission.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia.

Any disputes arising from these Terms will be subject to the jurisdiction of the courts of Western Australia.