Shipping policy

Shipping Policy

Last Updated: 25th July 2026

Thank you for shopping with Outback Ridez.

We currently ship Australia-wide only and do not offer international shipping at this time.

Orders are typically processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

We ship using trusted Australian carriers, including Australia Post and other reputable courier services where appropriate.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).

Estimated delivery times are:

Western Australia: 2–5 business days
Interstate: 3–8 business days
Regional & Remote Areas: Delivery times may be longer depending on your location.

Please note that these are estimates only and are not guaranteed.

Shipping costs are calculated at checkout based on your order size, weight, and delivery location.

Any promotional free shipping offers will be clearly stated on our website.

Please ensure your shipping address is accurate before completing your order.

We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Once your order has been handed to the shipping carrier, delivery is managed by that carrier.

If your parcel appears to be delayed or lost, please contact us and we will assist you in lodging an enquiry with the shipping provider.

If your order arrives damaged, please contact us within 7 days of delivery and provide:

We will work with you to resolve the issue as quickly as possible.

At this time, we only ship to addresses within Australia.

We do not currently ship internationally.

If you have any questions about shipping, please contact us:

contact@outbackridez.com